Curbside Pickup

In order to maintain social distancing, the Library is offering contactless, curbside pickup of materials. This service is for Elk Grove Village Public Library cardholders only.

Curbside Pickup Step-by-Step

1. REQUEST ITEMS

You can do this two ways: online through your library account or by phone. Whichever method you choose, there is a limit of 10 items per request.

Online
- Visit the Library's website at www.egvpl.org
- Log into My Account with your library card number and pin
- Place holds on the items you'd like to borrow

By Phone
Call the Library at (847) 439-0447 between the following hours:

Monday - Thursday
9am - 7pm

Friday - Sunday
12pm - 5pm

2. WAIT FOR NOTIFICATION

When your request is ready, you will be notified by phone, email, or text. Please do not come to the Library until you receive this notification.

3. SCHEDULE YOUR PICKUP

When you receive notification, call (847) 439-0447 x 222 during the hours listed above to schedule your curbside pickup.

4. COME TO THE LIBRARY TO COLLECT YOUR ITEMS

- Look for the signs at the curbside pickup area
- Call the Library's Curbside Pickup Hotline at (224) 281-1157
- Stay in your car while library staff place your bag on the outside bench
- Allow staff to leave the curbside pickup area completely
- Then, exit you car and retrieve the bag labeled with your name on it

Curbside Service Hours