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Holds Locker

Holds lock

The Elk Grove Village Public Library now offers the option to select our outdoor locker as a pickup location for items placed on hold.

Our holds locker is available 24/7 and is located at the front entrance near the outdoor book drop. It's perfect for when you can't pick up your holds during our regular hours.

This service is for Elk Grove Village Public Library cardholders only.


How It Works

STEP 1: SELECT PICKUP LOCATION

Log in to My Account from the Library's website or through our mobile app with your Elk Grove Village Library card number and PIN. Find the item(s) you want to borrow and select "Holds Locker" as your pickup location. You can also call us (847) 439-0447 and ask a staff member to place items on hold for you.

STEP 2: WAIT FOR NOTIFICATION

As soon as your items become available to pick up, you will receive an email, text, or phone call from Library. Please wait for this notification before you come to the Library to pick up your items.

STEP 3: COME TO THE LIBRARY TO COLLECT YOUR ITEMS

Come to the Library at your earliest convenience and pick up your items from our holds locker, located outside of the Library next to our outdoor book drop. Patrons have 3 days after receiving notification to pick up items. If you no longer want the items you requested, please place them in the outdoor book drop.

PLEASE NOTE:

If you have item(s) that will not fit inside our lockers, Library staff will call you and arrange another pickup option.

In addtion, some items may not be eligible for pickup in our holds locker including inter-library loan materials and large items such as video game systems, computer equipment, etc.


How-To Video

Our holds locker has a touch screen to help guide you through the checkout process. Follow the steps below to know what to expect when you arrive:

  • Type in or scan your Elk Grove Village Public Library card number
  • Enter your PIN number
  • Your assigned locker(s) will open automatically
  • Take your items from your assigned locker(s)
  • Close the locker door(s)
  • Tap "Print Receipt" to print a receipt (if desired)
  • Walk away and enjoy your selections!